Terms & Conditions
These terms cover how booking, payment, cancellation and reviews work at Diamond Edge Apartments. They describe our policies, not a full legal contract. For anything with legal weight beyond what's described here, please get in touch directly.
Bookings
You check availability by selecting your dates and number of guests. We show you which of the twelve units are free for those dates. Units are not browsable as a standing catalogue, only by availability.
No account or sign-up is required to book. You provide your name, email, phone number and any special requests, then complete payment to confirm the reservation.
A unit is held for you temporarily while you complete checkout, and each apartment can only be booked once for a given check-in date, so double bookings are not possible.
Payments
Bookings are paid for and confirmed through Waychit Gambia. Your reservation is confirmed once your Waychit Gambia payment is completed, and you'll receive a confirmation email with your booking details and receipt.
Cancellations & Refunds
Cancel 7 or more days before check-in for a 100% refund, 3–6 days before check-in for a 50% refund, or under 3 days before check-in for no refund.
Your refund percentage and amount are calculated automatically based on your check-in date at the time you cancel. The Waychit Gambia refund itself is then processed manually on our end, so allow a little time for it to reach you.
Reviews
Only guests with a confirmed booking that has been completed can leave a review. After your check-out date passes, we email you a unique review link tied to your booking so you can submit a rating and written review, no account or login required.
The Apartments
Diamond Edge Apartments is twelve uniquely named and styled two-bedroom units across two blocks and three floors in Kotu, The Gambia. Every unit includes a master bedroom, a standard bedroom, a dining area, a sitting room, two private balconies, a kitchen with a microwave, fridge/freezer, electric table top cooker and heat extractor, two air conditioners, and high-speed WiFi.
Contact
Questions about a booking, cancellation or review that aren't covered here can be sent to info@diamondedgeapartments.com.